Job Description
What You’ll Be Serving Up Responsible for needs analysis, design, development, and evaluation of training in a variety of modalities, including: online, virtual instructor-led or in person learning, including leader materials, simulations, paper-based training materials, engagement components, workshops, assessments) to support various KFC-US product, people development, process or system initiatives. Must have the ability to drive a focus on building people capability through innovative and creative training solutions, and gain alignment with Cross-Functional partners and franchisees.
Here’s How You’ll Spice Things Up Project Management (30%)
- Create a holistic training strategy for learning curriculum, which includes end to end solutions that align with key business strategies.
- Influence key stakeholders on recommended training strategy
- Manage outside vendors to deliver projects on time and within cost
- Manage full budget for each project, including working closely with vendors on contracts and SOWs
- Set timelines and work with cross-functional partners to meet key deliverables
- Manage multiple-moving parts of projects as needed
- Collaborate with cross-functional partners and franchisees to support KFC-US initiatives and ensure successful execution of all training plans
Design/Develop Training Solutions (50%)
- Leverage ADDIE model to deliver large-scale learning designs
- Design and develop training programs, tools, and resources, applying various scalable approaches (paper-based, eLearning, video, etc.) that best support the learners’ needs and business needs
- Influence and gain alignment from all cross-functional partners and their respective leadership to ensure they have reviewed and approved content
- Design and develop innovative solutions that use a variety of technology tools and that may launch from the Learning Management System
- Lead the creation, deployment and continuous improvement of training programs to support the KFC-US system
- Manage existing role-based curriculum and components and update as needed
- Consult with cross functional partners to evaluate their training solutions, and provide vital knowledge that will elevate the effectiveness of those solutions
- Problem solve current business issues and creatively identify learning solutions to positively impact business need
Build Know How (10%)
- Serve as instructional design collaborator on project who challenges the status quo by offering creative solutions
- Clarify and align on the learning objectives for each project and link to performance
- Educate cross-functional partners on the roles and accountabilities of training
- Continually look for ways to improve training design to increase training efficiency and produce top business results
- Stay up to date on learning industry trends and innovations
- Informally mentor peers to build and elevate team skill level
Evaluate Effectiveness of Training Initiatives (10%)
- Measure, monitor and improve the efficiency and effectiveness of training delivery processes
- Determine, implement, and evaluate data collected on training effectiveness, including from LRS.
- Lead focus groups to ensure quality learning experiences and take action on findings
What You Bring To The Table - Education/Certifications – Bachelor’s degree (HR/Training or similar degree)
- Experience
- Years of Experience – 5 years of experience in a related training role
- Understanding the practical application of ADDIE model and adult learning theories and principles
- Well versed in learning developer software programs and similar programs used to develop content
- Ability to perform in a fast-paced environment
- Strategic and forward-thinking, and creative with high standards
- Desire to continuously learn and innovate
- Well-organized and self-directed individual with strong project management skills and a team player
- Strong analytical capabilities with good judgment and strong operational focus
- Excellent verbal and written communication skills with the ability to make successful presentations to individuals/groups at all levels within the organization.
- Ability to influence various partners, including team mates, cross-functional partners, and other stakeholders
- Strong follow-up skills and ability to hold accountability at all levels of the organization
- Strong problem solving capability – to analyze issues and use creativity to identify resolutions
Salary Range: $90,000to $108,110 annually + bonus eligibility. This is the expected salary range for this position. Ultimately, in determining pay, we'll consider the successful candidate’s location, experience, and other job-related factors. KFC Corporation, based in Louisville, Kentucky, is one of the few brands in America that can boast about having a rich, 60-year history of success and innovation. In fact, KFC is the world's most popular chicken restaurant chain and a division of Yum! Brands, the world’s largest restaurant company.
Yum! Brands, Inc., based in Louisville, Kentucky, has over 45,000 restaurants in more than 135 countries and territories and is one of the Aon Hewitt Top Companies for Leaders in North America. In 2018, Yum! Brands was recognized as part of the inaugural Bloomberg Gender-Equality Index. The company’s restaurant brands – KFC, Pizza Hut and Taco Bell – are global leaders of the chicken, pizza and Mexican-style food categories.
More important than our size is our commitment to breakthrough innovation and the success of our employees. We're proud of the unique culture we've built, one where everyone can be their best self, make a difference and have fun! We believe in our people, trust in their positive intentions, encourage ideas from everyone, and have actively developed a workforce that is diverse in style and background.
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