Customer Service Representative Job at LifeMD, Greenville, NC

S3ZaRk14UGx0RzRXVW1tdmxZcEJWcDhkUWc9PQ==
  • LifeMD
  • Greenville, NC

Job Description

About Us

LifeMD is a leading digital healthcare company committed to expanding access to virtual care, pharmacy services, and diagnostics by making them more affordable and convenient for all. Focused on both treatment and prevention, our unique care model is designed to optimize the patient experience and improve outcomes across more than 200 health concerns.

To support our expanding patient base, LifeMD leverages a vertically-integrated, proprietary digital care platform, a 50-state affiliated medical group, a 22,500-square-foot affiliated pharmacy, and a U.S.-based patient care center. Our company - with offices in New York City; Greenville, SC; and Huntington Beach, CA - is powered by a dynamic team of passionate professionals. From clinicians and technologists to creatives and analysts, we're united by a shared mission to revolutionize healthcare. Employees enjoy a collaborative and inclusive work environment, hybrid work culture, and numerous opportunities for growth. Want your work to matter? Join us in building a future of accessible, innovative, and compassionate care.

About The Role

We are looking for a Customer Service Representative to serve as the face of our Virtual Patient Care platform. You will be in charge of ensuring that our patients have the best experience possible as they enter our virtual platform. This will entail answering patient questions and concerns, as well as serving as a liaison between our patients and LifeMD Southern Patient Care. Professionalism and expert customer service skills are a must. If you have a passion for helping others and providing a memorable patient experience, then apply today and become a part of our team!

Responsibilities

  • Greet patients with a warm and welcoming presence and serve as the face of our Virtual Care platform
  • Answer incoming calls from patients with a courteous and professional manner
  • Provide patients with solutions to any inquires they may have
  • Maintain patient accounts and information
  • Work with medical team to handle patient scheduling
  • Provide leadership and guidance to other Customer Service Representatives

Job Tags

Similar Jobs

Marvin Group

SAP BUSINESS ANALYST III Job at Marvin Group

 ...extends across a diverse array of programs and platforms, including major military prime contractors such as Lockheed Martin, Northrop Grumman, and Raytheon. POSITION SUMMARY: The BA will report directly to the IT Application Manager and is responsible for designing... 

Knauer Pianos

Knauer Music School Office Administrator Job at Knauer Pianos

Knauer Music School Office Administrator Location Tarzana, CA : Knauer Music School needs a new member to join our team. The job entails overseeing activities relating to teachers and students at both of our locations, Agoura Hills and Tarzana. Hiring teachers, scheduling... 

Lockheed Martin

Aircraft Structural Mechanic III Job at Lockheed Martin

**Description:**You will be an Aircraft Structural Mechanic \(Level III\)\. Our team is committed to delivering exceptional results, and we're looking for a highly skilled and experienced Aircraft Structural Mechanic \(Level III\) to join our team\.**What You Will Be... 

RustyBrick, Inc.

QA Analyst Job at RustyBrick, Inc.

 ...are looking for a highly motivated individual with a pleasant personality and excellent organizational skills to work as a QA (quality assurance) analyst. You will be working closely with the development team and project managers on web software and mobile software to... 

Central Michigan University

Fashion Studies, Outreach & Engagement (Tenure-Track, Assistant Professor) Job at Central Michigan University

 ...Fashion Studies, Outreach & Engagement (Tenure-Track, Assistant Professor) Posting Number: F-0997 College/Unit: College of...  ...practical skills and professional readiness, supported by strong internship placements that have consistently contributed to over a 90% job...