Bilingual Mandarin First-Mile Pickup Dispatch & Driver Coordinator Job at Comrise, Flower Mound, TX

S1BwSVBCUG1zMmNWVjJ1cWtvMUJXSllV
  • Comrise
  • Flower Mound, TX

Job Description

Bilingual Mandarin First-Mile Pickup Dispatch & Driver Coordinator

We are seeking a highly organized, proactive, and bilingual (Chinese & English) Dispatch Coordinator to manage daily first-mile pickup scheduling and truck driver assignments for our local warehouse operations.

You will oversee the coordination of pickup requests, dispatch local truck drivers, and ensure accurate and timely communication with warehouses, carriers, and internal teams. This position requires strong multitasking ability, attention to detail, and the capacity to operate confidently in fast-paced, real-time environments.

Key Responsibilities & Operational Control

1. Pickup Planning & Route Assignment

  • Pickup Scheduling: Review daily pickup requests from warehouse teams, vendors, and system-generated orders, converting them into clear and executable driver assignments.
  • Route Consolidation: Combine same-area or same-facility pickups to reduce empty miles and increase driver efficiency.
  • System Execution: Use scheduling tools, spreadsheets, and Dispatch Management Systems (DMS) to assign drivers and update real-time status.
  • Real-Time Adjustments: Make urgent schedule or truck allocation changes based on volume spikes, warehouse delays, or driver availability.

2. Dispatching Drivers & Communication

  • Primary Driver Contact: Act as the main communication bridge with all first-mile drivers, providing instructions, pickup details, updated ETAs, and resolving on-road issues.
  • Performance Tracking: Monitor driver progress through tracking tools and maintain constant visibility of all active pickups.
  • Status Updates: Ensure every pickup status is clearly recorded picked up, failed, completed, or needed exception support.
  • Support & Troubleshooting: Immediately address challenges such as truck capacity issues, access problems, delays, or miscommunication from warehouse side.

3. Cross-Functional Coordination

  • Warehouse Coordination: Communicate directly with warehouse teams to confirm pickup readiness, pallet counts, and required equipment.
  • Carrier & Line-Haul Sync: Work closely with the line-haul team to ensure picked-up freight is properly transferred to outbound trucks without delay.
  • Exception Management: Collaborate with QA/QC or Operations teams to resolve discrepancies such as missing pallets, incorrect manifests, or late pickups.
  • Documentation Accuracy: Ensure all paperwork, BOLs, manifests, and pickup confirmations are correctly captured and uploaded.

4. Operational Floor Presence

  • Maintain visibility on the warehouse dispatch floor when necessary, interacting with warehouse staff, verifying outgoing freight, and ensuring drivers receive accurate pickup instructions.
  • Able to stand or walk for extended periods when the operation requires on-site monitoring.

Essential Requirements

  • Bilingual Required: Must speak, read, and write Chinese and English fluently (Chinese proficiency required to communicate with local truck drivers and warehouse partners).
  • Computer Skills: Comfortable using spreadsheets, dispatch systems, GPS/driver tracking tools, and able to learn new systems quickly.
  • Logistics Knowledge: Understanding of warehouse processes, bill of lading (BOL), manifests, pallet counts, and first-mile/line-haul basics.
  • Strong Communication: Clear, concise, and confident communication with drivers and warehouse staff in fast-changing environments.
  • Decision-Making: Ability to make quick and sound decisions during urgent scheduling conflicts or unexpected exceptions.
  • Organizational Discipline: Strong attention to detail and ability to manage multiple pickups, drivers, and changes at the same time.
  • Physical Stamina: Willingness to move between warehouse floor and office as needed.

Preferred Qualifications

  • Experience in first-mile, line-haul, LTL, FTL dispatching, or carrier coordination.
  • Familiarity with dispatch or routing platforms (e.g., TMS, DMS, routing software).
  • Prior experience managing or coordinating contracted truck drivers.
  • Basic understanding of freight types, equipment needs, and warehouse dock operations.

Job Tags

Work at office, Local area, Immediate start,

Similar Jobs

Plum Inc

Senior Data Engineer Job at Plum Inc

 ...ll collaborate with a high-performing team including sales, marketers, and financial services experts who stay connected through Slack, video calls, and regular team and company-wide meetings. Were a team that knows how to work hard, have fun, and make a meaningful... 

Nuvation Bio, Inc.

Associate Director, Regulatory Affairs - Contract Job at Nuvation Bio, Inc.

Description: reflects the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned ...

B.E.L. Associates, Inc.

Dermatologist for Location 1 hour from Pittsburgh - Excellent Employer Job at B.E.L. Associates, Inc.

 ...Dermatologist for established practice 1 hour from Pittsburgh. You will be able to practice with an open scope including general, medical and cosmetic dermatology. Excellent support with no hospital call. Competitive compensation with sign on bonus, education loan reimbursement,... 

Roadbuilders

CDL Dump Truck Driver Job at Roadbuilders

 ...CDL Dump Truck Driver Must be willing to travel out of state for a few months of winter. Need dump truck driver for my small paving company. Will be driving the new 2020 Volvo automatic tri axle hauling asphalt and pulling equipment trailer. I am Particular its a new... 

U.S. Army

Ammunitions Stock Control and Accounting Specialist (89A) Job at U.S. Army

 ...turn-in and maintenance transfer of ammunition. This is not a civilian contractor position. No experience necessary. Position is entry level....  ...cost of housing. On-Base Housing: Access to housing on military installations. Commissary and Exchange: Discounts on groceries...